Shipping Information
Livestock Shipping Rates
Continental United States
Orders $0-199: $39.00
Orders $200-349: $29.00
Orders $350-499: $19.00
Orders $500+: FREE
Texas
Orders $0-199: $29.00
Orders $200-349: $19.00
Orders $350-499: $9.00
Orders $500+: FREE
Alaska
Orders $0-1,000: $79.00
Orders $1,000+: FREE
Hawaii
We do not offer shipping to Hawaii on the website. Please contact us directly for information about shipments to Hawaii.
Overnight Shipping Information
Shipping rates are subject to change. We ship using UPS Next Day Air, which ships directly to your doorstep. Packages are typically delivered between 10:00 am -12:00 pm, but can sometimes vary.
The regular shipping cost includes a cardboard box with an insulated box liner. This does not include added insulation or heat packs during winter months or cold packs during heat waves. If your order is shipping in below 50°F temperatures or above 90°F, make sure to add Cold Weather Shipping or Hot Weather Shipping to your order prior to checkout, as our regular packaging will not withstand these temperatures. Please note that we can not ship at all if temperatures are below 30°F or above 100°F. More info below
The day the shipping label is created, you will receive an email with tracking information. In-Stock Orders typically ship within 3-10 business days. We ship Monday, Tuesday and Wednesday, which means packages are delivered Tuesday, Wednesday and Thursday. Please specify what day works best for you to receive your order in the Cart prior to check out. If no date is selected prior to check out, your order will be shipped the next available day at our convenience and based on the most ideal shipping day that is identified by our Weather Checker system. Please keep in mind that most fish require at least 2 days to clear out their digestive systems before shipping, which may delay shipping them out until the following week depending on when the order was placed.
Local Pick Up
We are located in Livingston Texas (approximately 50 miles North of Houston), but we do not have a public location to visit. However, if you are in the Southeast Texas area and would like to pick up your fish in person, we do offer local pick up via meet-up in Livingston. Contact us immediately after placing your order and we will refund your shipping charges and arrange a time to meet up.
Weather Checker
If you want to check if conditions are Safe To Ship this week, please head to our Weather Checker page for more info.
Cold Weather Packaging
If you expect to receive nighttime low temperatures in your area of less than 50°F, please select this option prior to checkout. Our packaging is not designed to withstand temperatures below 50°F. When this option is selected we will use a long-lasting heat pack to ensure your new fish arrive to you safely. This up-charge is added to your shipping costs and will be treated the same as your regular shipping costs. If nighttime temperatures in your area are less than 50°F and this option is not selected, our Live Arrival Guarantee will be voided. If temperatures are below 30°F in your area, please consider waiting for warmer weather before you place your order or contact us to make special arrangements for severely cold weather shipping.
Hot Weather Packaging
If you expect to daytime high temperatures in your area of greater than 90°F, please select this option prior to checkout. When this option is selected we will include cooling pack in your order to ensure your new fish arrive to you safely. This up-charge is added to your shipping costs and will be treated the same as your regular shipping costs. If daytime temperatures in your area are greater than 90°F and this option is not selected, our Live Arrival Guarantee will be voided. If temperatures are above 100°F in your area, please consider waiting for cooler weather before you place your order or contact us to make special arrangements for severely hot weather shipping.
